The Spring Breeze Sends Warmth, Uniroc After-sales Service Team “skills Training Upgrade”!

At the beginning of the new year, everything is renewed. In order to comprehensively improve the professional skills and comprehensive quality of the company's after-sales service team, Uniroc launched the after-sales service personnel skills upgrading training on February 6, the training through the systematic and professional course design, to help the service team to better respond to customer needs, to provide customers with better after-sales service experience.

This 4-day training is rich in content and highly targeted, insisting on the practical needs of after-sales service personnel as the guidance, focusing on the problems and difficulties commonly encountered in the after-sales service work, covering the introduction of fully computerized lining cart, the introduction of intelligent construction site network system, and the maintenance of rock drilling equipment, etc. The training will help the after-sales team to provide more professional support to customers. The training covers the introduction of fully computerized lining trolley, intelligent site network system and rock drilling equipment maintenance, etc. Through in-depth explanation of the technical characteristics, operation specifications and maintenance points of the products, the after-sales team will be helped to provide more professional support to customers.

The training takes the combination of theoretical learning and practical operation teaching mode, under the guidance of the lecturers, the trainees actively communicate and interact with the lecturers in the theoretical classroom; in the practical training classroom, the trainees dismantle and install the rock drills with their hands in the field, and transform the theoretical knowledge into practical skills through actual operation, so as to really put what they have learned into practice.

▲ Combination of theoretical learning and on-site practice

With the successful conclusion of this training, the after-sales service team of Uniroc is ready to set sail. We firmly believe that in this training, each after-sales service personnel's professionalism and service skills have been comprehensively improved, and we expect them to be more professional and efficient service, adhering to the concept of “creating value for customers”, and constantly innovate the service model, and customers hand in hand!